What does the call-back functionality mean?

If a user grants you the call-back permission you then have the ability to ask the user’s phone to invoke a telephone call to a number that you specify.
This feature is valuable if you care for seniors that may have fallen and cannot reach the phone. As such the senior’s phone can invoke the call back to you, and due to the fact that the call-back enables the speaker phone you may be able to speak to the senior even if the senior never touched the phone.
This functionality must be used with caution. Our Terms of Use explicitly prohibit misuse, for example that you specify a premium call-back number that creates additional cost to the user.